Timelines, condition requirements, lost packages and what to do next, all in one place.

Read the full shipping & returns policy

Refund policy

Notify us within 5 days of receiving your order to set up your return.  Returns are accepted for items in new condition only.  Buyer must pay return shipping charges. A refund will be issued to once the merchandise is returned and inspected.  Returns outside of the 14-day return window will not be accepted.

The full detail

Shipping timelines, returns, condition requirements and lost packages, all in one place.

Shipping, exchange & returns

Still need a hand?

Ask us before you order or before you send anything back. Include your order number and we will give you a straight answer.

Contact us